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Absolutely! I'm here to help. If you prefer to speak with a service member, you can call our toll-free number at 1-855-866-9328. However, feel free to ask me any questions you have to avoid wait times.
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I'm sorry to hear that you're having trouble logging in. You do have the ability to click the forgot password link where you enter your credentials. This will allow you to reset your password and solve many login issues. If you continue to experience issues, please contact our customer support number at 1-855-866-9328.
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To become a member of Finger Lakes FCU, you can visit this link https://www.flfcu.org/belong/membership/how-to-join and follow the instructions on how to join. Membership is open to those who meet the credit union's requirements, and a minimum deposit of $5.00 is required. Photo ID and verification of eligibility are also needed. Immediate family members, household members, and spouses of eligible individuals can also join. Let me know if there's anything else I can assist you with!
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Hello! How can I assist you today?
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We offer a range of products including loans (home, auto, personal, debt consolidation, and credit cards), checking and savings accounts, investment and retirement services, wire transfers, notary services, coin kiosks, and TruStage Insurance. How else can I assist you?
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To log in to your account, download our FLFCU mobile app in your app store or login to online banking from our homepage. For a first-time login you will need your account number and the primary account holder's personal information.
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Our mailing address PO Box 433, Geneva NY 14456. Additionally on the bottom of our website's homepage you will find our phone number, and ABA routing as well.
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We offer a variety of loans including credit cards, home loans, auto loans, personal loans, debt consolidation loans, recreation vehicle loans, boat loans, CD secured loans, and share secured loans. How else can I assist you?
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On our website you can find information on loan rates here https://www.flfcu.org/borrow/other-loans/loan-rates . Rates on deposit accounts can be found here https://www.flfcu.org/bank/savings/deposit-rates
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To order a replacement debit card, please contact us during business hours at 315-781-1334. If it's after hours, you can report a lost or stolen debit card at 1-800-325-3678. How else can I assist you?
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As an AI-powered digital assistant, I can help you with various tasks. I can provide information on how to join Finger Lakes FCU, offer resources and education on topics like financial management, provide access to applications and forms, and connect you with a team of financial advisors. How else can I assist you today?
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To find your member number, please check your checks or account statements. If your concern is related to an account for direct deposit, please contact our customer support at 1-800-866-9328 for additional support.
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To change your password, please log in to the mobile app or online banking using your current credentials. In online banking click settings, profile and select the password option to update. In the mobile app, select more and change password. For additional support please contact our customer support at 1-800-866-9328.
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Here are the hours for all branches:
Mon-Wed 9:00 AM - 4:30 PM, Thu 9:00 AM - 6:00 PM, Fri 9:00 AM - 5:00 PM, Geneva and Fairport Branches are open Sat 9:00 AM - 12:00 PM, all branches are closed on Sunday
How else can I assist you today?
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Finger Lakes FCU has multiple branch locations. To find the nearest branch, please use our ATM and branch locator on our website: https://www.flfcu.org/more/locations-atms/location-hours
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To find your account number, please check your checks or account statements. If your concern is related to an account for direct deposit, please contact our customer support at 1-800-866-9328 for additional support.
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You can apply for a loan by visiting our website and filling out the appropriate application form. Visit https://www.flfcu.org/more/resources-education/applications-forms to apply.
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You can view your recent transactions by accessing your account through our online banking or mobile app. Simply log in and navigate to your personal financial dashboard, select the account and the recent transactions will be displayed.
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To update your contact info, please log in to your online banking account and navigate to the "Settings" section and click "Profile". Update your address, email, or phone number as desired. Please contact our customer support number at 1-855-866-9328 if you need further assistance.
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Finger Lakes FCU's routing number is 222380692. How else can I assist you today?
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Concerns about account activity or fraud should be immediately directed to our customer support number at 1-855-866-9328. To report lost or stolen debit cards after hours call 1-800-325-3678. To report fraud on your credit card, call our fraud hotline at 1-800-600-5249.
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A username is required for access to our online banking and mobile app portals. Please contact our customer support number at 1-855-866-9328 for assistance.
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You can access your current account activity or account statement online through our online banking portal/ estatements service. To access simply enroll in online banking or enter your login credentials to gain access to your accounts overview page. Locate the estatements option under the "Services" menu. Follow the prompts to enroll in estatements and receive your statements electronically. You'll have 18 months of statement access online. Learn more at https://www.flfcu.org/more/other-services/estatement-enrollment. How else can I assist you?
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To qualify for membership at Finger Lakes FCU, persons who live, work (or regularly conduct business), worship, or attend school, and businesses and other legal entities located in Ontario, Monroe, Yates or Seneca counties of New York. Additionally, employees of the Credit Union, spouses of persons who died while within the field of membership of the Credit Union, volunteers in the community, members of their immediate family or household, and organizations of such persons are eligible to become a member.
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I'm sorry, but as an AI-powered digital assistant, I don't have access to personal financial information. To find out your mortgage balance, please access your account through our online banking portal, mobile app or contact our customer support number at 1-855-866-9328 for assistance.
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You're welcome! If you have any more questions, feel free to ask. I'm here to help!
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You can make a payment to an FLFCU loan or credit card through various methods such as online banking, mobile banking, automatic transfers, in-person at a branch, or by mail. Please contact our customer support number at 1-855-866-9328 to discuss specific options available to you.
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To schedule an appointment, please contact our customer support number at 1-855-866-9328. They will be able to assist you with scheduling and availability depending on the options you would like to discuss. If you are looking for a home loan you can go to
https://www.flfcu.org/borrow/home-loans/select-a-lender and request an appointment.
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To make a mobile deposit with Finger Lakes FCU, log in to the FLFCU Mobile Banking App, select "Deposit" from the menu bar, capture photos of the front and back. Be sure to sign the check with the words "For Mobile Deposit only" included to avoid rejection. Fill in the required fields. For more information, visit: https://www.flfcu.org/bank/mobile-access/mobile-deposits.
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To dispute a charge, you must contact the merchant first to resolve the issue. If unsuccessful, contact our customer support number at 1-855-866-9328 to discuss formal dispute options. Supporting documentation can be provided to help strengthen your case.
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Refinancing your car is easy with Finger Lakes FCU. Visit our website to complete a quick application and enjoy flexible loan payment terms with no prepayment penalties. Find out more at https://www.flfcu.org/borrow/auto-loans/refinancing.
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To find out the payoff amount of your auto loan, please contact our customer support number at 1-855-866-9328.
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To open additional accounts at Finger Lakes FCU, visit our website at https://www.flfcu.org/bank/savings/savings-accounts. You will need to provide identification, verify your personal information and provide an initial funding of the account.
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There are a variety of ways to transfer funds outside the credit union. Some options include writing a check, initiating a wire transfer to another institution, utilizing our bill pay service, account to account electronic transfer service, or Zelle® person to person payments. View some of our online tutorials for support on our electronic options here https://www.onlinebanktours.com/mobile/index.php?b=1571&c=142775&p=348553 or contact our customer support number at 1-855-866-9328 to discuss the option that would best support your needs.
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To transfer funds to another member, you can use our Zelle® person to person payments or contact our customer service team for assistance in making a transfer by phone at 1-855-866-9328.
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I'm sorry, but as an AI-powered digital assistant, I don't have access to personal application information. I recommend reaching out to our customer support number at 1-855-866-9328 directly for an update on your application status.
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I apologize, but as an AI-powered digital assistant, I don't have access to personal account information. To check your loan status, I recommend reaching out to our customer support number at 1-855-866-9328 directly. They will be able to assist you with your specific inquiry.
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I'm sorry, but as an AI-powered digital assistant, I don't have access to personal application information. To check the status of your loan application, I recommend reaching out to our customer support number at 1-855-866-9328 directly.
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If enrolled in estatements you can find all your tax documents by accessing your online account with Finger Lakes FCU. You can enroll in estatements and access tutorials and financial education resources. Visit https://www.flfcu.org/bank/online-access/estatements for more information. How else can I assist you?
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You can set up monthly payments for any needs by utilizing our bill pay service, Zelle® recurring payments or set up a recurring internal transfer to pay your loan at the Credit Union. View some of our online tutorials for support on our electronic options here https://www.onlinebanktours.com/mobile/index.php?b=1571&c=142775&p=348553 or contact our customer support number at 1-855-866-9328 to discuss the option that would best support your needs.
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To order checks, you can visit the Finger Lakes FCU website, select the "Bank" menu section and "Reorder checks" option from the drop down. From there, you will be directed to the Credit Union's partner Harland Clarke - OrderMyChecks.com official site to initiate the check reorder. If you need further assistance, please contact our customer support number at 1-855-866-9328.
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Yes, you can make payments with Zelle®. It allows you to send money directly from your account to enrolled recipients in minutes. You can enroll and start sending and receiving money through the "Send Money With Zelle®" tab in Bill Pay or the mobile app.
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To pay off your loan, please contact our customer support number at 1-855-866-9328 to discuss available payment options.
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To obtain your PIN, please contact our customer support number at 1-855-866-9328. They will be able to assist you with retrieving or resetting your PIN.
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I'm Poshie, an AI-powered digital assistant working for Finger Lakes FCU. How can I assist you today?
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To do a wire transfer with Finger Lakes FCU you must be in person and provide your name, member number, account type, receiving bank information, and any special instructions and identification. Visit our website at https://www.flfcu.org/more/other-services/wire-transfers for more details.
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You can apply for a credit card by visiting our website and filling out the application form. View https://www.flfcu.org/borrow/credit-cards to find out more about our credit card features and then "apply now" on the bottom of the product page. You can also apply by phone by reaching out to our customer support number at 1-855-866-9328. Let me know if there's anything else I can assist you with!
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To close an account, please contact our customer support number at 1-855-866-9328 or visit one of our branches. They will guide you through the process and provide any necessary forms or documentation. To avoid potential issues please ensure all transactions have been discontinued and have cleared your account including checks, direct deposits and electronic withdrawals.
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Credit cards work by allowing you to borrow money from a financial institution, up to a certain credit limit. You can use the card to make purchases and then repay the borrowed amount over time, with interest. You have the option to make the minimum payment each month or pay additional amounts as you choose.
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You can use any ATM, but Finger Lakes FCU offers free withdrawals at our proprietary ATMs. We have also partnered with many local financial institutions to offer surcharge free locations which will help save you money. Visit our website at https://www.flfcu.org/more/locations-atms/atm-branch-locator for a listing of proprietary and surcharge free locations.